Dynamic and innovative Community & Social Engagement Executive

Key Responsibilities

Social Media & Community Engagement

• Develop and manage IZIA’s social media strategy across multiple platforms（小红书Rednote, Tiktok, Facebook, Linkedin, Instagram), ensuring a strong and consistent brand voice that resonates with our users.

• Actively engage with our community, responding to comments, messages, and inquiries to enhance user interaction and satisfaction.

• Monitor and manage brand reputation online, addressing concerns and escalating issues where necessary.

Content Creation & Campaign Execution

• Work with outsourcing marketing agency to create compelling, AI-driven content, including social media posts, articles, and multimedia, to educate and engage audiences on IZIA’s innovations.

• Work with outsourcing marketing agency to plan and execute social media campaigns, challenges, and interactive activities to drive user adoption and platform engagement.

• Leverage AI-powered insights to refine content strategies and optimize performance across digital channels.

Influencer & Partner Collaborations

• Identify and collaborate with influencers, thought leaders, and AI enthusiasts to expand IZIA’s reach and credibility.

• Work closely with the Marketing team to develop and execute partnership-driven campaigns that showcase IZIA’s capabilities.

Cross-Functional Collaboration

• Partner with Product, Tech, and Business Development teams to align social engagement strategies with platform updates and business goals.

• Collaborate with in-house creative teams to ensure visually compelling and impactful digital content.

Requirements

• Bachelor’s degree in Digital Marketing, Communications, or a related field.

• 2-4 years of experience in social media management, community engagement, or digital marketing, preferably in AI, tech, or lifestyle sectors.

• Strong understanding of AI trends, digital engagement strategies, and content marketing.

• Excellent communication skills with the ability to craft compelling and concise messaging.

• Proficiency in content creation, including basic graphic design, video editing, and social media analytics.

• Ability to work in a fast-paced, digital-first environment and adapt to evolving trends.

Can apply work permit for Malaysian